FAQ's

HOW TO PLACE AN ORDER?

Once you’ve added items to your Cart, simply click the “Check Out” button on the Shopping Bag page. We’ll guide you through the checkout process to complete your order.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, PayPal, and bank transfers (via PayPal).

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses Secure Sockets Layer (SSL) encryption to protect all personal information during the checkout process. For more details on how we handle and protect your information, please refer to our Privacy Policy.

HOW DOES SHIPPING WORK?

We partner with European merchants and artisans to offer you the best prices and most exciting products. Your order will be shipped from within Europe.

Our European suppliers provide tracking numbers, which you can access in the “Tracking Order” section of our menu after purchase.

Since we work with European partners, your item will typically arrive within 4-10 business days. If it takes a bit longer, rest assured it’s on its way!

We offer international shipping options as well—wherever you are in Europe, you can shop with us! For more shipping details, check out our Shipping page.

WHAT IF I NEED SOMETHING?

No worries! Contact us, and we’ll guide you through the process to return the item.